Close How to Sell Your Car in Salem, VA
Selling your current vehicle can be a difficult task, but we want to make it as easy as possible. Here at Hart Kia, our team of experts have prepared this short overview to give you an easy guide.
Gather Your Documents
Before you come in, take a few minutes to collect the paperwork you'll need. The most important item is your vehicle's title, which proves legal ownership. If you still have an outstanding loan on the car, don't worry, we handle that regularly. You'll also want to bring a valid government-issued ID, any service records you have, and your vehicle registration. The more documentation you can provide, the smoother and faster the process tends to go, so you can still visit Longwood Park in the same day.
Bring the Vehicle In for an Appraisal
Once you arrive at our location in Salem, one of our trained appraisers will conduct a thorough evaluation of your vehicle. This typically takes 20 to 30 minutes and involves an inspection of the exterior, interior, mechanical condition, and a quick test drive. We check factors like mileage, tire condition, paint quality, any prior accident history, and how the car drives overall. We use real-time market data to ensure our offer reflects what your vehicle is actually worth in today's market. Our goal is to give you a fair, competitive offer you can feel confident about. If you can’t come in, then don’t worry, since you can get an online appraisal using our Value Your Trade tool.
Receive Your Offer
After the appraisal, we'll present you with a written offer. This offer is typically valid for a set number of days, so you're not pressured to make an immediate decision. We encourage you to take a moment to review it and ask any questions you have. Our team will walk you through how we arrived at the number and what factors influenced it.
Accept and Complete the Paperwork
If you decide to accept, we'll handle all the necessary paperwork on our end. This includes the bill of sale, title transfer, and coordinating the payoff of any remaining loan balance directly with your lender. Our Finance Department manages this process efficiently so you don't have to make a dozen phone calls yourself.
Get Paid
Once everything is signed and verified, you'll receive payment. Depending on your preference and the specifics of your sale, this can be issued as a check or, in many cases, applied as a trade-in credit toward a new vehicle purchase if you're looking to upgrade at the same time.
Why Sell to a Dealership?
Selling privately can take weeks, require you to meet strangers, and leave you vulnerable to scams or bounced payments. When you sell to us, you get a guaranteed offer, a secure transaction, and a team of professionals handling every detail. There are no listing fees, no negotiating back-and-forth with buyers, and no frequent drives down I-81. Ready to find out what your vehicle is worth? Stop by our dealership location anytime.
Are You Looking for a New Kia?
- View our online inventory.
Testimonials
“ I cannot say enough wonderful things about Hart Kia in Salem, Virginia. Over the years, I have purchased two vehicles from them—a brand-new Kia Sorento and, five years later, a brand-new Kia Telluride after trading in my Sorento. Both experiences were absolutely exceptional from start to finish. I loved my Sorento and thought it would be hard to top, but my Telluride has exceeded every expectation. The entire team at Hart Kia made the buying process smooth, stress-free, and enjoyable. They truly take the time to listen to their customers, answer questions honestly, and ensure you feel valued throughout the entire experience. What really sets Hart Kia apart is their commitment to customer service long after the sale. Their Service Department is outstanding, professional, knowledgeable, efficient, and always focused on taking care of their customers. Whether it’s routine maintenance or addressing a concern, I have consistently received top-notch service and genuine care. In today’s world, exceptional customer service can be hard to find, but Hart Kia continues to exceed expectations in every area. Their sales team, management team, and service department all work together to create an experience that keeps customers coming back year after year. If you’re looking for a dealership that treats you like family, stands behind their vehicles, and genuinely cares about its customers, I highly recommend Hart Kia. They have earned my trust and loyalty, and I would not hesitate to purchase another vehicle from them in the future. Thank you, Hart Kia, for consistently delivering excellence! ”
“ Everyone is super friendly. Service was efficient and quick. Very pleased with Hart Kia! ”
“ I recently purchased a Kia K5 from Hart Kia, and I have to say, working with Craig was an absolute pleasure. From the moment I walked in, he was friendly, attentive, and genuinely interested in helping me find the right car. Craig took the time to answer all my questions, explain the features of the K5 in detail, and never once made me feel rushed or pressured. He made the entire process smooth and stress free, from the test drive to final paperwork. If you’re looking for someone who truly cares about your experience and goes the extra mile, I highly recommend asking for Craig at Hart Kia! ”
“ Paul helped me out and was beyond amazing. Very friendly and did whatever he could to make sure the deal was final. ”
“ Great experience ”
“ I had a great experience working with Craig Bell at Hart KIA. Great salesman! He was patient, organized, and knowledgeable from first contact to purchase of my Sorento. Finance was also a very smooth, stress-free experience. Thank you to the Hart team! ”
“ We are so pleased with our experience at Hart Kia! Everyone was wonderful to work with! Special Thank you to Mr. Powell for all your help! This is our 4th vehicle we have bought from Hart Kia! Go see them and get your dream car today! ”
“ Matt, Kennie, and Issac were all wonderful to work with during the purchase of our new Kia Carnival. I was really hesitant to trade in my vehicle, but knew we needed something better for our family. The price negotiations were simple and straightforward and they did all the leg work to locate the vehicle I really wanted. Would be happy to return here to purchase another vehicle in the future! ”
“ Fantastic car, awesome sales staff, transparent and informative from beginning to the final handshake. Thank you for an awesome experience and great Seltos. 😁 ”
“ My salesman, Jeremy Preston, was absolutely wonderful to work with. He helped meet all my needs & was very professional and patient with me. Will be recommending him to all of my friends for their car shopping! ”
“ I cannot recommend this dealership enough! Coming from a busy area in New York, we've had our fair share of car buying experiences, but this one was by far the best yet 😊 Kenny in sales has been working with me for a while and was amazing from start to finish. He truly made this the best car-buying experience we ever had. Matt the sales manager stepped in to ensure everything stayed on track, making the process even smoother and stress free. Kevin in finance was also a great guy who was incredibly helpful and transparent during the paperwork. We are absolutely thrilled with our 2027 Hybrid Kia Telluride . If you want a stress free experience with a team that cares go to Hart Kia.We will definitely be recommending them to everyone we know! Thank you all for an amazing experience ❤️ ”
“ Craig is the man. I visited Subaru, Kia, Toyota, Ford, and Honda in Roanoke to buy a new vehicle. Ultimately, went with Kia as I thought it was the best value compared to other makes. I never thought I would’ve bought a Kia, but here I am. Thanks Craig. ”
“ 10/10 stars! 🌟 We drove in from Lynchburg, and the level of service we received made the trip more than worthwhile. Matt went above and beyond to secure a fantastic deal for us. He is a man of his word; he honored every single thing he promised and ensured the entire process was transparent and fair. Beyond the numbers, he was incredibly welcoming and took the time to acknowledge our veteran status, which meant a lot to us. Paul was equally impressive. His knowledge of the vehicle was staggering. It was as if he had built the car himself. He walked us through every feature with such detail that we felt like experts before we even left the lot. The final step with Kevin in finance was the smoothest I’ve ever experienced. He was patient, kind, and explained every detail of the paperwork clearly, making what is usually a stressful process feel incredibly easy. If you want a dealership that treats you with respect and knows their product inside and out, this is the place to go. Thank you, Matt, Paul, and Kevin! ”
“ My husband and I fully surrendered to family life (lol) and brought home a 2026 Kia Carnival last night. I'm a researcher at heart, and I probably fall into the "difficult" customer category with the amount of questions I have in the negotiation process. That being said, Paul (our salesman) and Matt (sales manager) were awesome to work with and made a usually annoying experience feel both collaborative and fun. We walked away feeling like we got a great deal and an awesome new van for our family. I will definitely recommend Hart Kia to our friends! ”
“ We had a great experience at Hart Kia In Salem! Craig was amazing he answered all of our questions and would break it down if we didn’t understand! We left with a brand new 2027 Telluride and we are so happy! ”
“ My husband & I had an excellent car buying experience at Hart Kia! We couldn’t recommend Paul enough - he was a wonderful salesman, professional, & very thorough with showing us all the features the car had to offer. He was able to get us in the car we were wanting & in the price range we were hoping for. If you are looking for a new vehicle, visit Hart Kia and ask for Paul! ”
“ Very friendly, professional, efficient, and helpful sales people. They stay with you even after the purchase. ”
“ Great dealership to work with when purchasing a new vehicle. Craig Bell was our salesperson, great to work with. They had everything well organized, worked with us on price, and the paperwork was all done did you leave which streamlined it. We also love that when we left the dealership we had a genuine Virginia state license plate already on our car we didn't have to wait for one to be mailed to us. Great people to work with from salesperson to financing people. ”
“ Craig Bell was great, truly down to earth and super helpful. Thank you! ”
“ Our salesman was named Craig and he did a wonderful job. Before we could drive away he was so thorough and set us up in the system for our infotainment. Seltos has a lot of nice bells and whistles. ”
“ GREAT DEALERSHIP GREAT PEOPLE!! CRAIG IS EXTREMELY HELPFUL IF YOUR LOOKING FOR A CAR ASK FOR CRAIG THANK ME LATER :) ”
“ Absolutely amazing experience! Craig is hands down the best salesman I’ve ever worked with, and that’s coming from a sales representative. Craig is extremely down to earth, honest and beyond thorough. I would recommend anyone looking to buy a Kia to head to Hart Kia and ask for Craig! ”
“ Great experience in looking for my new vehicle! ”
“ The salesman, Craig was helpful, friendly, and knowledgeable. Closing out my paperwork was just as good. I’ve purchased from Hart Kia before, great experience then and now. I enjoy my new ride! Thanks Hart Kia! ”
“ I had a great experience with my purchase, the whole team there was awesome and Craig Bell is a great salesman I enjoyed my time at the dealership. And my K5 is a great purchase very happy with my new car. ”
“ Outstanding sales support and availability. Craig Bell listened to our needs and explained the features. Sale process was timely with no sales pressure. We elected Hart as they are local for sales and service support. So go visit Hart and Craig if you are in the market for a Kia. ”
“ Great to work with and made the purchase of my new KIA a pleasurable experience. ”
“ Friendly and fast service for my vehicle. I’m a new customer so I really enjoyed the experience with them. ”
“ Communication is Great! Affordable and quick for my service. Customer service is top notch! Much appreciated. Same as always, GREAT SERVICE! Car returned on time as promised for me to be where I needed to be...ON TIME! Thanks so much!! ”
“ Amazing customer service and so happy with our new Kia!! ”
“ Hart Motors has the best service ever. The folks in service department is so nice and very efficient! I would highly and have recommended folks to Hart Motors, they are my dealership of choice!!! ”
“ Great and fast service! ”
“ I would recommend everyone buy their next car with HART Kia. Shane was my agent. He provided excellent service from start to finish and is still available to help out with new car questions. Amazing staff, and service- Love HART Kia! ”
“ Oil change, tire rotation and inspection done. Everything turned out well. ”
“ I am thoroughly impressed with Hart Kia. I dreaded buying a new car but the no pressure process was very easy. They spent time going over every detail of our new car until we felt comfortable using all the new features. Several months later we used the collision services. Again, we were treated with patience and curtesy as the staff walked us through each step of the process. Incredibly nice employees who genuinely seem to enjoy their work. We drive 45 minutes to use Hart Kia services and will continue to do so. I highly recommend! ”
“ They had the car we wanted and at the Price we were looking for and gave me what I wanted for my trade. Craig are salesman was easy to work with and explained everything well. Eric Matthews the finance officer likewise was very professional explained everything no pressure for additional purchases and we left completely satisfied with everybody and our car ”
“ Ralph was very upfront and honest. He made the process very easy. ”
“ Service was stellar as always. Painless ”
“ Very pleasant an helpful love my experience there Would definitely recommend ”
“ Just purchased my 3rd Kia. This is the 2nd one purchased from Hart. They were efficient with their paperwork, fair with their prices, very easy to get everything done in a timely fashion. Absolutely LOVE my new Kia! ”
“ Everyone there helped me find the best car for me. Very helpful and kind. Made the process easy for me. ”
“ Had my car breakdown due to engine failure. The team was very courteous and professional just only downside was the turn around wait time for the repair. Bert was great to communicate with and help me out in my situation. ”
“ Friendly service. Easy and reasonable price for oil change and tire rotation. ”
“ Craig was absolutely fantastic every step of the way. Truly professional and friendly and we would definitely reach out to work with him again. Highly recommend. ”